Hello there!

Aesthetique by Dr Charlotte is a mobile medical aesthetics business delivered by a fully qualified doctor.

My aim is to enhance your natural beauty by providing a professional and skilled service that you can trust.

I will be delivering aesthetic treatments as a mobile service in your home. I find that in the current environment being able to offer at-home treatments helps patients to relax and feel safe during their appointments. It is also much more convenient for you! COVID PPE guidelines will be adhered to.

Treatments and prices

Anti-wrinkle treatments

Consultation (e-consult appointment required prior to treatment appointment) £30

Anti-wrinkle 1 area £180
Anti-wrinkle 2 areas £200
Anti-wrinkle 3 areas £250
Additional areas £70

Review - free - review is offered at 2-4 weeks to assess results. It can be an e-consult if you are satisfied with your treatment, or we can arrange to see you in person if required.

This will be discussed on a case by case basis. Top ups in review will be charged at unit price for however much extra is required for the desired effect.

Additional reviews will be charged at £100, plus extra treatment at unit price.

Treatments and prices

Dermal Fillers

Consultation (e-consult appointment required prior to treatment appointment) £30

Lip filler - up to 0.7ml - £220
Lip filler - 1ml - £250
Marionette line filler - £250
Nasolabial fold filler - £250

Profile balancing filler (cheeks, jaw)
1ml - £250
2ml - £450
3ml - £600
(NB 3ml recommended for jaws for optimum results)

Filler dissolving £150
(Per 1ml filler to be dissolved)

So, when can you fit me in?!

Appointments will be scheduled around your work/home life commitments and my NHS commitments.

Availability is flexible, and there is often options to book for a mix of week days, weekends and evenings.

Please get in touch to book via one of the following:
Insta - DM (link below)
Email drcharlotte.aesthetique@gmail.com
Phone/WhatsApp +447889459511

Things to note…

- Consultation is mandatory prior to any treatment appointment and will usually be an e-consult. This is so we can discuss your desired results, assess your face and form an individualised treatment plan in advance.

- When we meet face-to-face for your treatment appointment, there is always the option to adjust the treatment plan. I reserve the right to do this on the day after re-examining your skin in person, as occasionally we see important details which aren’t visible on camera.

- Currently I will be providing a mobile clinic service so that I can treat you within your own home. With COVID there is often hesitancy in attending clinics, especially those of a medical nature. My hope is that treating you at home creates a familiar and comfortable environment in which you can receive your treatments. I will bring all required products with me, but will use your sink for hand washing - I hope that’s OK! To this end, I will require your address, and will then consider your location when creating bookings.

GDPR and privacy policy

About this policy
Aesthetique by Dr Charlotte is committed to protecting your privacy and ensuring that your personal information is handled in a safely and responsibly. This policy outlines how we aim to achieve this. It includes the information collected when:
• you make a booking
• you make enquiries of any kind

Definition of Personal Data
Personal Data is any data that relates to an identifiable person who can be directly/indirectly identified from that data. In this case, it means personal data that you give to us when enquiring or making a booking.
By providing your personal data, you agree that we can use your personal data in accordance with this policy.
Ensure you understand this policy in its entirety and take your time to read it.

Who are we?
Aesthetique by Dr Charlotte is a facial aesthetics company based in Surrey, Hampshire and Kent.
How do we collect information from you?

We collect information from you:
• when you make a booking
• when you make contact for either a consultation or treatment appointment
• make an enquiry

What type of information is collected from you?
You may be asked to submit personal information about yourself when you make an enquiry via our website, Facebook page or Instagram account. We will collect this information to assist with fulfilling your enquiry request and organising treatment safely. When you make a booking:
Aesthetique by Dr Charlotte collects information such as:
• title
• name
• e-mail address (used for booking confirmation)
• home address
• telephone number
• date of birth
• Medical information as part of your consultation - stored in safe medical computer programme which is confidential and widely used in the aesthetics business (Aesthetic Nurse Software)

When you attend a consultation or treatment appointment
• marketing responses (where applicable)
• photographs or videos of the relevant treatment area (for medico-legal documentation)
• I will ask separately if you consent to photographs being used for marketing purposes

How is your information used?
Our use of your personal data will always have a lawful basis, either because it is necessary to complete a booking, because you have consented to our use of your personal data (e.g. by consenting to be contacted by your practitioner following treatment), or because it is in our legitimate interests.
We require the information outlined in the previous section to understand your needs and provide you with a better service, and in particular for the following reasons:
• Internal record keeping.
• Send you service emails/texts (booking confirmation and post treatment before and after photos).
• Improve our products and services.
• Send marketing communications if you have opted in to receive them or be part of them
• We may use the information to customise our marketing where appropriate

Who has access to your information?
We will not sell, distribute, or lease your personal information to third parties. Any personal information we request from you will be safeguarded under current legislation.
We will only share your information with companies if necessary to deliver services on our behalf. For example, third-party payment processors (Square) as permitted by applicable law.

How and where do we store data?
We only keep your personal data for as long as we need to in order to use it as described in this privacy policy, and/or for as long as we have your permission to keep it, your data will only be stored in the UK. As mentioned above, all medical clinical information is stored in secure medical software called Aesthetic Nurse Software.

We may analyse your personal information to create a profile of your interests and preferences so that we can contact you with information relevant to you. We may make use of additional information about you when it is available from external sources to help us do this effectively.

Your choices
We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent. We will not pass your details to any third parties for marketing purposes unless you have expressly permitted us to. Furthermore, you can change your marketing preferences at any time by contacting us by email at drcharlotte.aesthetique@gmail.com.
You have a right to request a copy of the personal information that Aesthetique by Dr Charlotte holds about you and have any inaccuracies corrected. Any such requests should be made to this email address: drcharlotte.aesthetique@gmail.com.
You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it. We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected.

Data security is very important to us, and to protect your data we have taken suitable measures to safeguard and secure data collected via our coordinator and practitioners.

Changes to this statement
Aesthetique by Dr Charlotte will occasionally update this Privacy Policy to reflect company and customer feedback. Aesthetique by Dr Charlotte encourages you to periodically review this statement to be informed of how our company is protecting your information. This policy was last updated in July 2021.

Contact Information
Aesthetique by Dr Charlotte welcomes your comments regarding this Privacy Policy. If you believe that our company has not adhered to this Privacy Policy, please contact us at drcharlotte.aesthetique@gmail.com. We will aim to use commercially reasonable efforts to promptly determine and remedy the problem