1. Discontinue the Use of Prescription Retinoids:
Please refrain from using prescription Retinoids such as Tretinoin, Tazoratene, Adapalene, Retinol, and similar products for a full week (7 days) leading up to your scheduled treatment. This step is essential to safeguard your skin’s integrity.
2. Discontinue Exfoliating Products:
Please avoid using exfoliation such as clay masks, waxing, harsh treatments, AHA/BHA products, scrubs, and peel pads for 3-5 days prior to your appointment. This precaution is taken to prevent over-exfoliation during your treatment.
3. Arrive As You Are on the Day of Your Appointment:
To optimize your treatment time, we recommend arriving without heavy makeup or water-resistant sunscreen. This allows me more time to focus on your skin more effectively, ensuring you receive the full benefits of your treatment.

Cancellation Policy

We understand that unanticipated events happen occasionally in everyone’s life. In our desire to be effective and fair to all clients, the following policies are honored:

24 hour advance notice is required when cancelling an appointment. This allows the opportunity for someone else to schedule an appointment. If you are unable to give us 24 hours advance notice you will be charged half the amount of your appointment. This amount must be paid prior to your next scheduled appointment.

No-shows

Anyone who either forgets or consciously chooses to forgo their appointment for whatever reason will be considered a “no-show.” They will be charged the full amount for their “missed” appointment.

Late Arrivals

If you arrive late, your session may be shortened in order to accommodate others whose appointments follow yours. Depending upon how late you arrive, your therapist will then determine if there is enough time remaining to start a treatment. Regardless of the length of the treatment actually given, you will be responsible for the “full” session. Out of respect and consideration to your therapist and other customers, please plan accordingly and be on time.