• haircuts
• shampoo/style
• highlights/lowlights
• balayage/ombré
• all-over color
• color retouch
• toner refresh
• hair treatments
• fashion foils
• brow tinting
• facial waxing

So, we’ve set up your hair appointment. How exciting! Just a few things to be aware of.

If you need to cancel your appointment, please do so 48 hours ahead of your scheduled time. I’m usually booked out weeks ahead, so giving me enough heads up allows me to fill that spot. I understand things happen! However, if there seems to be a pattern of consecutive no-shows/last minute cancellations, I’ll require a non-refundable deposit going forward.

As a courtesy, you will receive a text and/or email to confirm the date and time prior to your appointment. If you didn’t give a number/email to reach you by, please understand that it is your responsibility to remember your appointment dates and times in order to avoid missed appointments and cancellation fees. You are always welcome to text/email me and double check any appointments if you’re unsure.

I will always try my best to accommodate you if you’re running behind, stuck in traffic, etc. It happens! However, your tardiness can affect the remainder of my day. Clients will have a 15 minute grace period. If you are able to make it in time for your entire service to be completed, great! If not, you may have to forgo parts of the service in order to keep it in the time allotted for you, or just ultimately have to reschedule. Please, call/text me if you even think you might be late; I would rather know as early as possible so I can do my best to fit you in. As stated above, continual lateness will require a non-refundable fee.

I’m a mom too, I completely understand babysitting issues. Color by Criswell is baby-friendly, breast feeding friendly environment, but I ask that mobile children remain accompanied by an adult at all times to guarantee their safety.

Thank you for understanding. I cannot wait to have you in my chair! ✨