Policies

Salon Policies at Dimensions

It is Dimensions Salon policy to keep a valid card on file for any and all new appointments made. Your card will only be charged if the following cancellation policies are not observed:

Cancellation Policy

Cancellations must be made 24 hours before your appointment. Cancellations made within 24 hours will result in a 50% fee of the scheduled service and must be paid prior to booking a follow-up appointment. While 24 hours is required, 48 hours is appreciated.

No Call/ No Show Policy

No Call/No Show, or missing an appointment without letting your stylist know, will result in an 100% fee of your scheduled service and must be paid prior to booking a follow-up appointment. If two appointments are No Call/No Show, the client will no longer be able to book with Faith Hinds in general. Being more than 20 minutes late is considered a No Call/ No Show.

Late Policy

There is a 15 minute grace period during a scheduled appointment. Arriving more than 15 minutes late will result in being charged for the time you are late and your appointment. Due to time constraints, goals may be altered to fit into the scheduled time frame and appointments will not be extended to accommodate tardiness. Your stylist may also consider excessive tardiness as a last minute cancellation.

Satisfaction Guaranteed

If you are unsatisfied with your service, you have 7 days to contact your Dimensions Salon stylist for adjustments. While our salon and stylists do not offer refunds, our stylists are committed to helping you achieve your goals and accept feedback. Please note that all stylists are independent business owners.

Hours and Location

Tuesdays 11-6
Wednesdays 11-6
Fridays 11-6
Saturdays 11-6

Dimensions Salon
4058 Mother Lode Dry
Shingle Springs, CA 95682

Bridal Services

Special event coming up? Book a consult to create your perfect look!!

The bridal package includes the bridal style, one bridal consultation, add-on styles for the wedding party, and traveling on location services.

Visit Faith’s instagram for a digital portfolio of further bridal inspiration

Curl Cult/Curl Enhancing Services

This is not your grandmothers perm!! Curl Cult is a line of perms with a much more natural finish and composition. Being composed out of pea proteins the solution’s incredibly stable and gentle on the hair. It has a much lighter smell and is more hydrating and delicate on the hair.

Curl Cult is unique for its delicate approach to curls giving it a natural and more undone look reflecting a natural curl pattern, and can be used on most hair types.

Curl Cult enhancing treatments can be used to add body to fine hair, wrap natural curls to be tighter and more uniform, gently relax tight coils, or balance uneven curl patterns and cowlicks

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