There are absolutely NO REFUNDS. My goal is to build a long lasting relationship with you. Sometimes there are bumps in the road, however I would rather learn with you and make adjustments so I can meet your hair goals. Sometimes this takes time, but I am willing to be patient with you if you are patient and reasonable with me!
Your color is valid for a correction service up to 10 days after your service(s) was performed.
You will no longer be eligible for correction service if you or another stylist makes any changes to the hair.
In order to qualify for a correction service you must invest in the recommended retail products, and or Olaplex take home for proper care of the service at home.
With the purchase of any color safe retail products from GLAMTIMEWITHKARLA your color service is 100% guaranteed. This does NOT include shampoos purchased from other retailers or salons.
The fee for correction service is 15$ per bowl of color or lightener required to make the adjustments.