WHEN DO YOU DELIVER, SET UP, AND TAKE DOWN THE ARCHES/DECOR?
When your agreement is received, we’ll schedule a time to get together and discuss table placement and your preferences for set up and take down times. Since your florist and other vendors need to have the tables in place first, typically we set up the night before or early in the morning the day of the event. So your guests can fully enjoy the day with you and all the after events, we typically schedule take down and pickup the day after, as long as scheduling allows. We can also work with you to accommodate strict time parameters set by venues (additional charges may apply)
CAN WE SET UP THE ARCHES/DECOR OURSELVES TO AVOID LABOR FEES?
In order for us to maintain the integrity of our equipment and other rentals, we do require that our trained staff set up. This means in order to transport them in multiples and maintain their integrity, we must assemble and disassemble them on site at each event. We require our trained staff do this in order to ensure the highest of quality in our rentals for all our clients!
HOW LONG CAN I KEEP THE RENTALS? IS THERE AN EXTRA FEE FOR A TWO-DAY RENTAL?
We will deliver, set up, and take down on the days and times that we collectively agree upon! We do our best to accommodate your requests and generally can deliver and pick up in a range that is convenient for you. There are NO EXTRA FEES for multiple days (max 2 days), same day, weekends, evenings, or day of the week deliveries. We are happy to work with you and accommodate your needs.
HOW DO I MAKE A RESERVATION?
When you are ready, just let us know and we will send you an electronic version of the rental agreement and reservation requirements. Via our online form you can fill out and secure your rentals. We require 50% payment at booking. The final balance is due 1 week prior to the agreed upon delivery date. We know that planning and details can get exhaustive, but we’re here to help and happy to offer insight and advice.
WHERE IS YOUR SERVICE AREA?
We currently only rent out through Tucson, AZ. Our delivery, set-up, and take down charges vary depending on order size, distance and travel time, venue requirements, and ease of access. We focus on wedding rentals, but we also rent for bridal showers, baby showers, parties, corporate events, and other events depending on availability.
DELIVERY AND PICKUP
Delivery and pickup rates are based on the time and location of your event and includes ARCHES/ FLORALS / DECOR assemble/disassemble. Extra charges will result in deliveries that require personnel to use stairs, elevators, or where extra time is involved. If extra setup and takedown of tables and chairs is required, arrangements should be made several days prior to delivery and a special charge will be quoted.