Joy Vogue Thrift

Welcome to Joy Vogue.

We are your number one plug for classy female wears.

We are dedicated to sourcing for high quality and budget friendly wears.


01

Where are we located?

We are an online store based in Lagos, Nigeria. We delivery nation wide.


02

Is there a physical location for pickup?

No, for now we are strictly an online store. We deliver to you at the comfort of your home.


03

Do we accept payment in instalment.

No, we do not allow payment in instalment. Please buy the items you can afford at the moment.


04

Do we do exchange and refunds ?

No, we don't do exchange or refunds. Please be sure of the item you want and the size before proceeding to make payment. No cancellation of order after payment.


05

How do I order ?

To order please send us a DM with a screenshot of the items you are interested in.


06

Do we stock pile ?

Yes, we can store your items with us for a maximum of one month so as to save delivery fees. Always request for delivery once you reach your storage limit, any storage period above a month will attract extra charges.


07

What are our opening and closing hours ?

We open officially by 8am and close by 8pm daily. However our opening and closing hours is flexible because we are an online store.


08

How do I request for delivery?

Requesting for delivery is very easy. Simply send us the following details:
1️⃣ The name of the receiver.
2️⃣ A reachable phone number of the receiver
3️⃣The address of the receiver.


09

How long does delivery take?

The estimate for deliveries within Lagos is 24- 48 hours while outside Lagos is 3-5days.


10

Is delivery free?

Delivery isn't free and the delivery charges are non negotiable.


11

How much do we charge for delivery?

Our delivery fees are flexible. We charge between #1000- #3000 within Lagoos and #2000 - #4000 outside Lagos depending on the location and the type of delivery method used .


TERMS AND CONDITIONS

Please Read Carefully

DELIVERY📦📦
Our estimated delivery is 24-48 hours for Lagos and 3-5 days for outside Lagos this is due to numerous order by delivery companies and unforseen circumstances. Please be patient as you will get your order.
If after the estimated period you are yet to get your items please contact us immediately with the link below.

In the case of the following the customer will be accountable for the new delivery fee.
1️⃣Wrong / incomplete delivery details like phone number, house address.
2️⃣ Phone number not reachable/switched off.

In the case of the following we will be held accountable.
1️⃣ Wrong order being sent to the customer.
2️⃣ Incomplete Order.

POLICIES
📌No refund/exchange after payment : Endeavour to pick the exact item you want and the right size.
See our SIZE CHART for guidance.

💸💸Payment: After confirmation of item availability you are expected to pay for the item within 5️⃣ minute. Failure to do so will result in the item being sold to the next interested buyer.
It is important to send a proof of payment once your pay for any item .

📦📦Stock Piling : Our stock pile duration is a maximum of 1️⃣ month. Any extra time will attract extra charges and we won't be held accountable for the condition of your item after that period.
Endeavor to request for delivery immediately your stock piling grace expires.

Click to reach us on WhatsApp

FEEDBACK

Please take out a little time to fill this form to help us serve you better.

APPRECIATION

We love you ❤️❤️❤️

Dear customers,
Thank you for your continuous patronage.

OH HEY, FOR BEST VIEWING, YOU'LL NEED TO TURN YOUR PHONE