Let Lacey Help!
Virtual Assistant Services
My name is Lacey and I am a Virtual Assistant specializing in Healthcare, based in Nashville, TN. Whether you’re a company/office looking to outsource, or a fellow VA with too many service requests and not enough time, I can help 🌻.
My expertise stem from Healthcare and Health Insurance. I worked many years in both clinical and administrative settings. I worked as a Medical Assistant and Surgical Assistant for many years. I worked front office dealing with multiple administrative tasks while simultaneously working the clinical back office. I have worked for small one-physician offices, and large multi-physician practices. The specialties I served were Obstetrics and Gynecology, Podiatry, Spine and Orthopedics, and Urgent Care and Occupational Medicine. I also worked for a major Senior Supplemental Health Insurance company as a Case Manager.
After my many years of working in office and clinical settings, I realize I have a passion for helping people. I want to help people my way. I want to cater to their needs. Now that I work for myself and for you, I am able to adjust as needed to focus on what my client/customer/person truly needs and wants.
Responding to common inquiries
Categorizing and flagging important emails
Unsubscribing from unwanted mail lists
Forwarding messages to other team members as required
Acting as first point of contact
Responding to emails
Making appointments and calls
Reminding you of important tasks and deadlines
Creating Forms, Documents, and Presentations
Drafting Letters and Emails