Our Policies

Please carefully read our policies prior to booking.

  1. Cancellations & Rescheduling

    Please give me a 24 hour notice if you need to reschedule/cancel.

    If you cancel/reschedule your appointment within the 24 hour time period, an 80% fee of all service(s) booked may be charged on the card online.

    Please do not book if you have a stye, pink eye, lash mites, feeling sick, have or was in contact with someone exposed to COVID-19.

  2. Late & No-Shows

    A 10 minute grace period will be given. After the 10 minutes, your appointment may be automatically cancelled/denied depending on our availability.

    A no-show will result in a 80% charge from the card on file for every service that’s booked.

    A no-show can also result in a ban from you booking with me in the future.

  3. Lash Appointment Prep

    Please come to your appointment with clean eyes and no makeup around your eyes.

    Please do not use a lash curler on the day of your appointment (using one could alter the direction of your extensions’ placement).

    If you wear contacts, please remove them before we proceed with the application (solution and cases available).

    Dress comfortably and have your hair down in a low, side ponytail or side braid (no buns/regular ponytails please).

    Avoid caffeine/alcohol before your appointment.

  4. Brow Appointment Prep

    Please complete forms online prior to your appointment.

    Please come in with a clean canvas (no makeup/skincare products).

    Dress comfortably!

  5. Additional Information

    You must be 18 years or older to schedule; 16 years old minimum with parent/guardian at time of appointment for consultation.

    No foreign fills! Please book a lash removal & a full set appointment.

    Fills must have 40% or more remaining to qualify (2-3 weeks max; 4 weeks will be at the price of a full set).

    No plus ones, due to limited space.

    In the case of allergic reactions, I do not offer refunds but I will offer a complimentary removal. Please keep me updated, always♡

  6. Thank you for taking the time to read and go through my policies!

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