What is Mary Cuppings?
Mary Cuppings is a creative brand where I design bold, sassy, and fun vinyl pieces to add personality to everyday life. From quirky tumblers and tote bags to keychains, every product is made with love and a little bit of mischief!
How did you come up with the name “Mary Cuppings”?
The name is inspired by my bulldog, Minnie Mary Poppins, who’s full of personality and spunk! She’s as cheeky as her name suggests, and that energy flows into every product I create.
Custom Designs & Business Items
Do you offer custom designs?
Yes! I love working on custom designs to make something unique for you. Whether you want personalized gifts, business branding items, or a special creation just for yourself, I’m happy to bring your ideas to life.
How do I request a custom design?
To request a custom design, simply reach out via the Contact section on the website or email me directly at Marycuppings@gmail.com Let me know what you have in mind, and I’ll work with you to create the perfect piece.
What types of business items do you offer?
I offer a variety of vinyl products for businesses, including branded tumblers, tote bags, keychains, and other promotional items. If you’re looking to create branded merch or need custom items for an event, feel free to reach out, and I’ll help bring your vision to life.
Is there a minimum order requirement for business items?
For business orders, there may be a minimum depending on the product and design. Contact me directly with the details of your order, and I’ll provide you with all the information you need!
Orders & Shipping
How long will it take for my order to ship?
Orders typically ship within 3 to 7 business days within the UK, but this can vary depending on the design and volume of orders. Custom orders may take a little longer. I will always keep you updated on the status of your order!
Do you offer international shipping?
Currently, I only offer shipping within the UK. I am looking to expand internationally in the future, so stay tuned for updates!
What if my order is damaged or incorrect?
If there’s an issue with your order, please contact me within 7 days of receiving it, and I’ll do my best to resolve the problem. Your satisfaction is important to me!
Can I change or cancel my order after it’s been placed?
Once an order is placed, I begin processing it as soon as possible. If you need to make any changes or cancel, please contact me immediately. I’ll do my best to accommodate, but please note that changes or cancellations may not be possible once production has started.
Product Care & Returns
How do I take care of my vinyl products?
To ensure the longevity of your vinyl items, avoid direct exposure to water or harsh chemicals. Wipe your products down with a soft cloth to keep them looking their best.
Do you accept returns?
Due to the nature of the products, I do not accept returns, but if there’s an issue with your order (e.g., damage during shipping or incorrect items), please reach out within 7 days, and I’ll work to make it right!
Are your products waterproof?
My vinyl products are water-resistant, but they are not fully waterproof. I recommend avoiding submerging them in water for extended periods to ensure they stay in great condition.
Other Questions
Can I follow Minnie on social media?
Absolutely! Minnie has her own TikTok, where you can see all her adventures. Follow her for some laughs and adorable moments.
Will your products be available for purchase on TikTok Shop?
Yes! I’m excited to announce that my products will soon be available to purchase directly on TikTok Shop. Keep an eye on my TikTok page for updates and product listings so you can shop my fun designs with ease!
Do you offer gift wrapping?
At this time, I do not offer gift wrapping services. However, all products are packaged with care and love, and ready to be given as gifts!
Still have questions?
If you didn’t find the answer you were looking for, feel free to get in touch! You can reach me through the my links page, or send me an email at marycuppings@gmail.com