Hey all! I am looking to take on new client’s starting the end of May beginning of June! As a business owner and entrepreneur, I pride myself on the high-standard of care and services that I offer. Creating a stress free environment is a personal goal and a top priority of mine in this industry. I specialize in all dog breeds, large and small.
Hey all! Thanks for following me as I go through school! Most of you know I am on my 2nd month of training and it has been….. AWESOME!
First off, my teachers/trainers are hands down the coolest & most supportive ladies I have met in so long! Not only do they teach me but they support me in all aspects of my training and personal life! They’ve taught me so many important lessons that I will take with me in my career journey and personal life! LOVE THEM!!
Now back too me and school! It’s been testing and it’s been amazing in so many ways. I’m loving it! I love that I don’t have to work with sick animals. I loved the vet and I loved helping but it was such an emotional ride… here at the salon it’s fun, the dogs are so excited to see us and get pampered! It’s so heart warming!
I will post more when I start doing more! I am so excited to show you!!
Also, if you didn’t notice I changed my name and logo!! Thoughts?? Message me on Instagram/Facebook! Links below!🫶🏻
Hey there! Welcome to my business page. I will share my business life along with great discounts and promos! For those of you who don’t know me, hello and welcome! My name is Tristine and I am a 25 year old who has a passion for animals and their utmost care. I now have some extra time to pursue my dreams in Pet Grooming, part time! I worked in vet clinics for most of my life and if I wasn't in a clinic, I was working somewhere close to animals like in a fish hatchery! I have 5 years of Veterinary Technician experience so I feel as if I can provide the best care possible for your beloved pets! I will be starting Grooming School February, 10th, 2024!! I’m so excited! I will be keeping you up to date on how it is going on multiple platforms that are linked below. For now, I do offer nail trims and Anal Gland expressions so if you are interested in booking with me please message me on one of my platforms or text me and we can get our furry friend scheduled! Thanks for all the love and support!🫶🏻
Policies and Procedures🩵🐾
Your pet is very important to me at Paws & Claws. I will make every effort possible to make your pet's styling experience a safe and comfortable visit. Safety comes first during the grooming process, people and pets combined. For that reason, I have policies and procedures in place that I require all of my clients to read and understand.
Vaccinations
I don’t required your fur baby to have them but I do strongly recommended making sure they are up to date. Here at Paws and Claws we have a variety of pets coming through our door. To keep them safe make sure they are up to date on their DAPP+L, Bordatella, and Rabies.
Health or Medical Problems
Grooming has the ability to expose hidden medical problems or aggravate current ones. This can happen during or after grooming. I, Tristine, will inform owners of any issues exposed during the grooming session. Medical expenses for vet care due to these issues will be covered by the owner after reading and understanding these policies.
Accidents
While accidents are rare, there is always a risk while working with pets and grooming tools. My tools are sharp and although I use extreme caution in all situations, possible risks including nicks, cuts, scratches and quickening of nails can occur. In most cases, this is when a pet is wiggling around. In the circumstance that an accident does occur, Paws & Claws will contact you immediately to notify of the accident.
Vet Authorization-Medical Emergencies
This release gives Paws & Claws full authorization to seek medical treatment from the nearest vet in the case of any medical emergencies while in the care of Paws & Claws. All vet costs and expenses will be the responsibility of the pet owner.
Dangerous/Aggressive Animals - Refusal of Service
Paws & Claws holds the right to refuse services at any point during the grooming process. If your pup becomes too stressed or becomes dangerous to groom I will stop grooming services immediately. My main focus is to keep pets and myself safe.
Allergic reactions
Paws & Claws takes great care in researching and providing the best products on the market for your fur babies skin and coat health. I always consult with owners at drop off to any new/pre-existing health conditions that would determine specific product use. If a reaction does occur please make sure to let me know within 24 hours from your visit.
Grooming Interruptions
We ask you not to interrupt during the grooming process for the safety of your pup. Most dogs get “jazzed/antsy” to see you arrive and no longer cooperate once you are in sight. It puts the pup at a higher risk of an accident and it makes the grooming process take longer overall. You are more than welcome to call/text me, Tristine, for an update on your pet. If you arrive early before notification that your pup is done, I, Tristine have the right to end your grooming session before completion and you will be charged the full grooming price.
Matted Pups - Humanity over Vanity
Dogs with severely matted coats require a significant amount of extra attention. Mats cause the coat to grow tight and pull on/damage the skin. It can restrict blood flow and be a breeding ground for parasites unseen to the naked eye. Paws & Claws will not cause unnecessary stress to your pup by trying to “de-mat” them. Severe matting can only be humanely removed by shaving the pet. Removing a severely matted coat holds its own list of potential issues including nicks, cuts, scrapes, hematomas, etc. Moisture can be trapped under matting as well revealing an abundance of skin problems. In some severe cases, dogs can even exhibit behavioral changes after removal. Prevention is the best defense against matting, regular appointments every 6-8 weeks is recommended. If your pet needs to be shaved due to extreme matting by agreeing to these policies you acknowledge the risks associated with this process. There will be an additional fee for severe matting - it is a time consuming process and causes extra wear and tear on grooming equipment.
Cancellations
Please provide a minimum of 24-hour cancellation/rescheduling notice. Failure to do so will result in a charge equal to 50% of the reserved service amount. We provide a 24 hour courtesy text message reminder in advance for your convenience. We do understand that “life happens” and all fees will be at groomers discretion to the circumstances.
No Show
No shows or cancellations on the day of grooming appointment will be charged 100% of the reserved service amount. Clients who have previous infractions will be asked to pre-pay their future appointments in full. In order to rebook with us all fees must be paid in full.
Late arrival
Late arrival is considered more than 10 minutes after your scheduled appointment time. I make it a priority to best serve all my clients. Putting me behind affects all consequent appointments for the day. As I don’t work alone it also throws my colleagues off as we share a space. Late arrivals are up to my discretion on whether or not you will still be serviced that day. There will be a fee of $15 (+5/ additional dog) for tardiness. If your appointment has to be canceled due to late arrival you will be subject to the no show policy above.
Late pickup
Dogs that are at the salon beyond the groomers stated end time for that day will be charged a daycare fee of $15 (+$5 for each additional dog) for every hour they wait once I have left the salon as this means my colleague have to watch and check you out. If I’m at the salon I do not charge this fee.
Payment
Payment is due at time of pickup. We accept cash, check, and Venmo. *Credit/Debit Card coming soon!
Satisfaction
Your satisfaction is important to me. If there is anything you are unhappy with and would like to have adjusted please let me know at time of pickup. I will be more than happy to make any adjustments you’d like. You will have a 24 hour window to let us know if there’s any adjustments that need to be made. Beyond that all return visits will be treated as a new appointment and will be charged accordingly.
Photographs
This release form authorizes, Paws & Claws, to take photos of your pet for client file and for company website and Facebook page. All photos are the property of Paws & Claws.
Duration of Services
We strive to get pets in and out as quickly as possible. On average, you can expect them to be with us for 1-2 hours. Cats vary between 30 mins to 2 hours. All services and their duration depend upon the services chosen, coat condition, behavior, and age.
Some Things to keep in mind:
Some pets are more sensitive to certain parts of the grooming process, such as drying or nail clipping. In that case, we go at a pace your pet is comfortable with, which can significantly change the duration. Because of this I ask for 3-5 hours.
Females in Heat:
Female dogs that have not been spayed and are in heat at the time of the appointment will be charged if not discussed at drop off as this can be difficult to work around in an open salon where we don’t kennel our fur friends unless need be.
Can I Leave a Tip?
Many pet owners are not sure if tipping is something that happens with dog grooming. Whether it's your first time with us or you've had a hard time finding a groomer of your standards - we love to feel appreciated and know that we are doing a good job. Gratuity is not required, but humbly accepted. It doesn't always have to be in the way of money. A card or note expressing your gratitude goes a long way. Small gifts or gift cards are also welcomed. We love to see how creative our clients are with their support so please show it to us in whatever way suits you. Thank you in advance.
•How often does my dog need grooming?
Dogs should be groomed every 4 to 8 weeks.
Many factors can determine how often your dog needs grooming, such as the length of the coat, the breed of your dog and the desired style or cut.
If your dog has a short coat, we recommend he or she be groomed every 6-8 weeks.
If your dog has a medium - long coat, we recommend that he or she has a full groom every 4-6 weeks.
If your dog has a long coat, we recommend a tidy up groom monthly to prevent having to shave off their coat when they become matted. A long coated breed must be brushed and combed as often as possible. Recommended 4 times per week at home.
•As a dog owner what are my grooming responsibilities?
As a dog owner you must ensure your dogs nails are trimmed every 2 months. Regular nail trimming will maintain a healthy foot structure and stop the nail quick (vein) from growing too long.
•A dogs coat must not be washed more than once a week. As too much bathing can strip the coat of its natural oils, these natural oils keep the coat strong, moisturized and glossy. It is recommended to bath your dog at least once a month.
•A dogs ears must be cleaned regularly, twice a month is recommended.
Double coated breeds should have a full professional brush-out 4 times a year. We also recommend a bath and blow-dry to remove excess hair every 4 weeks for optimal coat maintenance/health.
•How do I brush my dog between grooms?
The amount of times you should brush your dogs coat per week can vary from coat length and coat type.
For medium to long coats, you can use a slicker brush and a metal comb. Parting the hair in sections on a small area at a time will help eliminate matts from forming. Any matting you find with your comb that you cannot get through, use your slicker brush to go back over that area. The more you brush your dog the less knots and tangles will form in the coat.
Brushing your dog can be relaxing for both your dog and yourself. Lying your dog on the floor on their side can help them settle and bond closer with you. If you can not see the skin when parting the hair, matting has formed.
Longer parts such as the ears, tail, and underarms should always be combed. These spots are the most likely to have matts.
•What if my dog is matted?
A matted coat becomes painful and a great place for bacteria and fleas to grow.
Matted fur is uncomfortable for dogs because it pulls on their skin. Matts can lead to hot spots, irritated skin and eventual infection. Severely matted pups in most cases, will need to be shaved short underneath the matting.
One very important rule... If your dog is matted, do not bathe him/her, this only makes the matts tighter.
Dog owners should not attempt to cut matts out of their dogs. We will remove all matts gently and slowly, preventing any discomfort to your pet.
Severely matted pups will take more time and may require additional grooming costs.
•What is the difference between a fur bearing breed and a hair bearing breed?
Fur bearing breeds have a double coat, made up of a soft undercoat and a coarser topcoat. These breeds like Golden Retrievers, Huskies, Newfoundlands, and Pomerainians, shed their undercoat to regulate their body temperature.
Hair bearing breeds like Yorkies, Shihtzus, Poodles and Bichons have a single coat which lacks an undercoat. Their coat continues to grow and they do not shed.
•My double coated breed is hot or is shedding too much, should I shave him/her?
We do not recommend shaving double coated, fur bearing breeds.
We recommend a regular brushing and de-shed to keep their coat healthy and able to function naturally.
A properly groomed fur coat regulates cold and hot temperatures. Cool air can reach the skin and circulate when the undercoat and matts are removed. Their top coat protects them from the sun's rays keeping them cool in the summer. Click here to view a helpful diagram to learn how this works!
Shaving a double coat can cause post clipping alopecia. This is when the hair grows back unevenly or not at all.
Shaving a double coat can cause the undercoat to grow back thicker making it difficult for thermal regulation. A thicker undercoat means even more shedding and is more likely to cause matting.
Dogs not used to being shaved may scratch excessively, irritating the skin creating hot spots.
Shaving double coated breeds puts them at risk for sunburns, heat stroke, bitting flies and mosquitoes.
Learn more at https://www.akc.org/expert-advice/health/is-it-ok-to-shave-your-dog/
•How much does grooming cost?
Cost of services differ depending on the size of your pet, coat condition and grooming style.
Please call for prices.
•How long does the grooming process take?
We book grooming appointments throughout the day and provide them with a one on one grooming experience so they will be home as soon as possible.
Our grooming appointments on average take between 3-4 hours depending on the groom. We will give you a call/text as soon as your pup is ready to go home.
•What if my dog has fleas?
If by chance your pup comes to us with fleas, he/she will be separated from the other pups so we don’t cross contaminated and give our flea friends to others. We will then text/call you to come get your pup and recommend taking to vet for treatment!
Everyday at home slicker brush
Ever notice how Fido’s feet smell like Fritos? That signature stink is a byproduct of the natural bacteria found of a dog’s feet: Proteus bacteria, known for producing a sweet, corn tortilla smell, and Pseudomonas bacteria, which give off a slightly sweeter, popcorn-like odor.
These bacteria make their way from soil into the crevices of your pooch’s paws, and the smell is perfectly normal. Sometimes, however, it can indicate infection. If you notice your dog is excessively licking their feet, has greasy paws, or has inflammation in between their toes, you might want to take them to the vet.
I want to take a moment to express my appreciation for the guidance and support these ladies have provided me throughout our mentoring/teaching relationship over the last 2 months. These two have had an incredible impact on my professional growth, I am forever grateful to have been allowed to learn from their experiences. Their encouragement and willingness to invest time and energy into my school progression has been unforgettable. Even though I am compensating them for their knowledge they always go above and beyond the expectations. Their insight and knowledge has been detrimental in shaping not only my decisions but have undoubtedly contributed to my professional success. I have learned some valuable life lessons, which I will continue to carry throughout my career. I am truly grateful for the opportunity to be these ladies mentee & friend!💜🥹
OH HEY, FOR BEST VIEWING, YOU'LL NEED TO TURN YOUR PHONE