Hey everyone! I'm Sarah, the creator of Rose & Jaymes Creations. This post will have lots of useful information, and by making a purchase, you are stating you have read the info found here.

The items I provide are handcrafted and made with you in mind. Please help me in creating your piece by keeping communication clear and open and responding to messages in a timely manner.

|My Terms & Conditions|

• My average turnaround time is 2-3 weeks, excluding weekends and holidays. If I am able to get it done sooner, I will certainly try to.

• All details should be confirmed during the ordering process. This includes size, colors, fonts, etc. Any changes made after your approval will be subject to fees.

• Due to the customization of these items, all purchases must be paid in full before I will begin the production process. Payments can be made online via Paypal or Venmo. Local customers may pay in cash or with card. If you choose to pay online, all invoices must be paid within 24 hours to avoid cancellation.

• I do provide digital proofs for approval with customized items once your item is purchased.

• All sales are final. Because your items are custom ordered and handmade for you, there will be no refunds once payment is made. If you have concerns regarding a specific order, please message me directly.

• Shipping is available through USPS. Standard shipping will include a tracking number, and customer will be responsible for all shipping costs. Please be sure to let me know if you'll need your order shipped, so it can be added to your invoice. Local pick ups are available in Baldwin WI.

|MY RIGHTS AND RESPONSIBILITIES|

• I will complete your order in my timeline listed, unless otherwise communicated. Any questions or changes I may have, will be communicated to you.

• I will communicate with you throughout the entire creative process. If I do not receive a response from you within 24 hours, I will move on to the next step in your creation.

• I reserve the right to decline or cancel orders due to personal or professional circumstances.

• Prices are subject to change.

Thank you for your support of my passion. I’m so excited to create with you!

Sarah