Serve as the first point of contact for the entire medical practice and greet patients and visitors as they arrive for treatment.

Answer a busy multi-line phone system with a friendly and professional tone and direct callers to the appropriate department.

Support office product sales by learning about products and how to effectively communicate attributes and benefits in an honest and outgoing manner.

Assist management with clerical duties and support functions.

Understand all services and appointment types.

Effectively make and adjust patient appointments for an optimal schedule.

Knowledge in EXPRESS PM and EMR computer systems and perform system entry with minimal error.

Maintain reception workstation in a neat and organized manner; confidential documents must be safe guarded and out of public view.

Act as a liaison for the patients and Shaze Medical Group.

Understanding when to escalate calls to physicians/business manager.

Using printer effectively for scanning the patient's documents into EMR, and faxing.

Taking and noting messages properly.

Collecting and posting co-pays and other fees required prior and after office visit or treatment.

Verify Insurance coverage and assist the billing department with processing claims.

Processing doctor’s orders and scheduling radiological, laboratory and specialists, etc. appointments using diagnosis codes and NPI#.

Getting prior authorizations from insurance companies for prescriptions.

Serve as the first point of contact for the entire medical practice and greet patients and visitors as they arrive for treatment.

Answer a busy multi-line phone system with a friendly and professional tone and direct callers to the appropriate department.

Understand all services and appointment types.

Effectively make and adjust patient appointments for an optimal schedule.

Knowledge of EXPRESS PM and EMR computer systems and perform system entry with minimal error.

Maintain reception workstation in a neat and organized manner; confidential documents must be safe guarded and out of public view.

Act as a liaison for the patients and Shaze Medical Group.

Understanding when to escalate calls to physicians/business manager.

Using printer effectively for scanning the patient's documents into EMR, and faxing.

Taking and notating messages properly.

Collecting and posting co-pays and other fees required prior and after office visit or treatment.

Verify Insurance coverage and assist the billing department with processing claims.

Processing doctor’s orders and scheduling (radiological, laboratory and specialists, etc.) appointments using diagnosis codes and NPI#.

Getting prior authorizations from insurance companies for specialists, procedures and prescriptions.