BOOKING & DEPOSITS
When booking an appointment, ALL NEW CLIENTS ARE REQUIRED A NON-REFUNDABLE DEPOSIT OF 25$ in order to ensure your appointment time and space. All deposits go towards your Hair & Lash services and will be required to pay the remaining balance at your appointment.
CANCELATION & TARDINESS
If you are running late I offer a 15 minute grace period BUT, if you know you are going to be 15 minutes late please let me know ahead of time. I know things happen (like traffic & slow drivers lol) BUT IF YOU KNOW YOU WILL BE MORE THAN 15 MINUTES LATE, your appointment will be CANCELLED AND RESCHEDULED. Your safety is my concern and I would HIGHLY PREFER you reschedule than rush to your appointment and get into a possible accident. *ANY CLIENTS WHO ARE CONTINIOUSLY LATE WILL NOT BE BOOKED FOR ANY FUTURE APPOINTMENTS.*
NO CALL/NO SHOW APPOINTMENTS
Text reminders are sent out a few days prior to your appointment. HOWEVER, IF YOU DO NOT COME TO YOUR APPOINTMENT OR NOTIFY ME 24-48 HOURS BEFORE YOUR APPOINTMENT, YOU WILL NO LONGER BE ABLE TO BOOK WITH ME FOR ANY FUTURE APPOINTMENTS. NO CALL/NO SHOWS ARE NOT TOLERATED. If you cancel your appointment within 24 HOURS a cancellation fee of HALF YOUR SERVICE PRICE WILL BE REQUIRED IN ORDER TO BOOK AGAIN. THE REMAINING BALANCE WILL BE PAID AT YOUR APPOINTMENT.
LASH APPOINTMENTS
When arriving to your lash appointment block your schedule off for 3-4 hours and be prepared to be laying down with your eyes closed for a VERY LONG TIME.
Come to your appointment in COMFORTABLE CLOTHES AND COME WITH CLEAN LASHES, This means: NO FOUNDATION, NO MASCARA, NO EYELINER ETC. LASHES WILL NOT STICK TO DIRTY LASHES & THIS WILL RESULT IN POOR RETENTION. Brows and bronzer/blush are completely fine.
If you are scheduled in the early morning hours, PLEASE REFRAIN FROM DRINKING ANY CAFFINE OR ENERGY DRINKS. It will be very difficult to lash when your eyes are fluttering during our appointment. If you are tired you are more than welcome to take a nap (:
FILLS & PREBOOKING
Fills are scheduled every 2-3 weeks DEPENDING ON YOUR LASH GROWTH & LASH CYCLE. Please prebook your appointments to ensure your lashes STAY ON POINT!! If at any time you are experiencing QUICKER FALL OUT OR SHEDDING MORE THAN NORMAL PLEASE NOTIFY ME IMMEDIATELY. If you are unable to make your appointment at 2-3 weeks, depending on your LASH RETENTION ANYTHING LESS THAN 50% WILL BE CONSIDERED A NEW SET, THIS ALSO INCLUDES ANY APPOINTMENTS THAT ARE BOOKED AFTER 4 WEEKS.
NO GUESTS DURING YOUR APPOINTMENT
Due to the COVID-19 PANDEMIC there will be NO ADDITIONAL GUEST AT YOUR APPOINTMENTS THIS INCLUDES TODDLERS & CHILDREN. If you are unable to come to your appointment due to lack of childcare, you will be asked to RESCHEDULE AT ANOTHER TIME.
PHONE CALLS AND TEXTING
During your lash appointment, you are required to KEEP YOUR EYES CLOSED UNTUL THE SERVICE IS OVER, I work with sharp tools and strong adhesives that if at any point you open your eyes you run the risk of an ACCIDENT. During your appointment, PLEASE SILENCE YOUR PHONES UNTIL AFTER YOUR SERVICE. If you cannot do this and continously open your eyes, I WILL STOP THE SERVICE AND RESCHEDULE FOR A DIFFERENT DAY.
LASH ADHESIVE ALLERGIES
Unfortunately over time you can develop an allergy to ingredients related to eyelash adhesives used during your service, This happens when the immune systems is reacting to foreign substances within the body. When you have allergies, your immune system makes ANTIBODIES that identify a particular allergen has harmfulm even though it isnt. When you come into contact with the allergen, your immune systems reaction can, INFLAME YOUR SKIN, SINUSES, AIRWAYS, AND DIGESTIVE SYSTEM. Once this happens, unfortunately you are no longer a good canidate for lash extensions. Allergic reactions over time DOES NOT GET BETTER BUT GET WORSE. Your eye safety and health is MY TOP PRIORITY.
REFUNDS
You are paying for the artist's time, products and other expenses used to provide you with the best service possible. THERE ARE NO REFUNDS. If you are dissatisfied with your service please contact me WITHIN 72 HOURS TO REMEEDY ANY ISSUES.