Plants
All live goods have a 48 hour exchange policy with a receipt (some restrictions apply). All plants that are not returned at the quality level in which they were purchased will not qualify for an exchange.
We do not offer returns or exchanges on plants or any live goods after 48 hours without unboxing video.
Once plant materials leave our property we do not have the ability to guarantee that the weather, plant predators, airborne plant diseases, the soil and location it is planted in, or the care it receives will ensure that the plants selected will thrive or survive. It is up to the individual gardener to pay attention to their plant’s needs and problems as they arise.
Once a plant leaves our grounds we can take no responsibility for the health and lifespan of the plant.
Plant(s) that are taken home by our customers hold a huge and wonderful potential to bring life, beauty, and inspiration to not only the landscape but to the gardener as well and will only come into their full glory if properly cared for.
Typical maintenance for trees, shrubs, perennials, and plants is watering, insect control, pruning, etc. All of these are subject to proper planting conditions. After plants leave our facility there is no warranty or guarantee implied.
No returns or exchanges on annuals, sale products or holiday merchandise.