1. Introduce yourself. Tell us where your from, your favorite quote, and what you do!
“Hello, my name is LaToya Phillips and I am the Co-Founder and CEO of Phillips Technical Consulting, LLC or as known on Instagram, @PTC.SERVICES. I was born and raised on the west side of Detroit, MI. I now reside with my husband and daughter in a sunny little beach town near Fort Lauderdale, FL. PTC provides busy CEOs, Entrepreneurs and Businesses Leaders with time. How do we do that? By supplying and managing commonly needed business services focused on four major areas: Starting a business, Hiring the best, Training your tribe (employees and customers), and Empowering leaders. We act as an extension of your business, helping you to complete tasks, reach audiences, resolve problems, and relieve common stresses of today's growing business. Our goal is to equip your business for the present, while preparing your business for the future.”
Favorite quote:
“Time is an equal opportunity employer. Each human being has exactly the same number of hours and minutes every day. Rich people can't buy more hours. Scientists can't invent new minutes. And you can't save time to spend it on another day. Even so, time is amazingly fair and forgiving. No matter how much time you've wasted in the past, you still have an entire tomorrow.”
― Denis Waitley
2. How will you impact the world as a woman? What are some challenges and obstacles you faced throughout your journey to get where you are today?
“Prior to the start of PTC, I worked in corporate America for others, and over the years I honed my consulting and sales skills positioning myself amid major players and decision makers. There were many times where I was the only woman in the room. I personally closed multimillion-dollar contracts for employers, successfully managed the execution of the contracts only for my employer to provide me with very little compensation and no room for growth. I didn’t even earn 1% of the cost of the contracts I secured. All while working my butt off, resolving client issues and holding a divided team together. Exhausted and unappreciated, I didn’t even realize at the time what seed was being planted.”
“A few years later, after returning to work only two-weeks after giving birth to my premature daughter, working ridiculous hours for others as a contractor the dream started to take shape. I wanted to do work I was passionate about, to help people create the future that they only could imagine, one task at a time. Just like we were doing in our own lives. I wanted to partner with fellow leaders and work with the Fortune 500. My husband and co-founder of PTC was supportive and mirrored my desire to work remotely, from anywhere in the world and to create generational wealth for our children. So, we began to build PTC, a virtual company that allows 100% of its employees and contractors to work from anywhere in the world. We also continue to build, adding several other companies under the PTC umbrella. In the 10 years since its inception we have worked with many amazing businesses, working with more than 125 different companies including some of the elite Fortune 100.”
3. How will your platform, business, organization, product impact the world? What should we look for in it?
“This is an exciting time to be in business. Companies are moving from a traditional structure to virtually ran global communities filled with individual talents, resources and artificial intelligence. PTC is here to provide pivotal business services that keep our clients at the forefront of the changing market. These services include:
START A BUSINESS |HIRE THE BEST |TRAIN YOUR TRIBE |EMPOWER LEADERS
Entrepreneur Development
Staffing Strategies
Training Needs Assessment
Leadership Coaching
Business Plan Preparation
Recruitment Services (i.e. Employee, Contractor, and Freelancer)
Instructional Design
Succession Planning
Brand Buildout
Reference & Background Checks
Course Development
Ghost Writing
Product & Process Management
Hiring Negotiations
Webinars
Speech Writing
Social Media Strategies
Onboarding Services
eLearning / Microlearning
Book production & publishing services
Vendor, Sales & Support Services
Vendor Procurement
Facilitator & Participant Guides
Video production & publishing services
C-Suite Coaching
Contract Mediation
Facilitation & Voiceover Services
Podcast production & publishing services
“We also want to make a real impact on the next generation of entrepreneurs. As a service industry leader, we have acquired and completed long term contracts with large corporations, government agencies and the Fortune 100. Our experiences have uniquely equipped us to help other business owners skip steps, cope with the realities of real business ownership, and avoid pitfalls that can cost them valuable time and money. Through speaking engagements, a coming book series, and learning opportunities available within our online community, we plan to help our fellow business owners change the face of business! At this time, now more than any other in history, small businesses have the ability to reach a global market, PTC can help to position organizations to compete.”
4. What's something you would share with another woman who's trying to get to the same place as you? Any advice to tell her?
“Interesting question. While still young ladies, many of us are taught that we should look pretty, be soft spoken, not to take risks but to choose a good career that will help us to take care of ourselves – in case no one else will. We get out into the business world, and we do our best, but do not advance to the level we have always aspired to. Or, if we do, it tends to be less gratifying than we first expected. To succeed in business, you have to realize that we have been put into a box. It may be a pretty box, one filled with pats on the back, “that-a-girls” and empty promises, but a beautifully decorated, embellished box. Once we realize it, then it’s time to blow that box up! “
“A successful woman in business recognizes what she brings to the table and knows how to prepare and present herself as an expert in her field. When my husband, Mark helped me to understand how men in business think, once I was able to recognize how valuable my contributions are to the businesses I support, and we blew up that box in my life, then earnings more than doubled, client lists grew, and our names and that of our company enters rooms long before we ever do. If you need help getting to this point, if you are currently in a beautifully ribboned box, if you are still trying to figure out how to leverage your skills and abilities, then we can help you!” “Don’t feel that you have to do it by yourself. Going at it alone does not make you superwoman, just exhausted. Form partnerships with those who can add value to your organizational goals, products, or services. For us, it is not a girls’ club, or a boys’ club, it’s a whoever makes you better club! We can work with you to build your organization into something different, unique, and authentic.”
5. What are some goals you have accomplished this year?
“Over the last year, we have had the opportunity to work on several projects that helped our clients to reach their business goals. Our Business Advisors have effectively coached some amazingly talented entrepreneurs as they launched new businesses. Our recruiters have secured long term employment for several skilled professionals into lucrative job positions including Design Consultants, Personal Assistants, Voiceover Artists, and Instructional Designers. We have also brokered procurement deals with learning organizations and in talent management including Road Managers for two different entertainers, Tour Security and Crisis Mitigation Specialists. We are currently in the process of redesigning our recruiting and service management platform to offer even more support to those working in this business segment.”
“Within the learning sector, our teams have been working diligently - completing two global learning programs for an oil and gas company that will help their engineers in the field stay safe and care for the earth properly. Contract compliance courses for a major transportation company were designed and launched, helping the organizations Project Managers to have an easier work experience with new and existing vendors. Our consultants spearheaded the design of learning architecture, course templates and a pilot course for a major insurance company looking to upsell their additional services to current clients. The work they completed will be used by the organization to create many more learning opportunities. PTC consultants also created microlearning modules focused on monitoring cloud services, extending product reach, and developing leaders for internal promotions for various clients. Currently, the team is working on a series of technical certification courses for the digital performance space as well as a learning series that will be featured on our website which will be specifically for our entrepreneurs! It has been a tremendous year, with two productive quarters remaining!”
6. Are you aware of women's rights? What does women's rights mean to you? What are some things you feel need to be brought to the world's attention today?
“I am aware of women’s rights. For centuries, women have been oppressed and mistreated by men of many nations. Now more and more women are demanding freedom and equality. Being within the inner circle of major business owners and the wealthy, it isn’t hard to see that women do not typically make out as well as men due to job discrimination against them. Women’s liberation has opened many doors and crashed through many a glass ceiling. Sisterhood creates a feeling of solidarity, trust, and love which can all be beautiful. But Sisterhood seems to break down when women today gain too much power or come in contact with other successful women leaders. I’ve witnessed several bitter power struggles between women business leaders, with these sisters stabbing each other in the back, worse than any men I’ve seen in the workplace. What happened to all that love and sisterhood?”
“There are many eloquent, ethical and excellent women leaders in the workplace today. But there is also businessman who also fit this description. In order to be a real global success, you need the help of others. Within many companies ran by men, there are women behind the scenes. And within many companies ran by women, there are men behind the scenes. It disturbs me when I see any leader who presents as if they had no help from anyone along the way.”
“Personally, the Bible’s emphasis on love and the need to consider the worth of fellow humans appeals to me. It encourages us to become kind to one another, tenderly compassionate, freely forgiving one another. It also encourages us to do nothing out of contentiousness or out of egotism, but with lowliness of mind considering that others are superior to you. Nothing is said about this advice applying to only women, but this is how people – men and women should treat each other. PTC hires and grooms skilled, women and men as consultants. Each are considered based on their merits.”
7. What's one funny thing that happen to you this year?
“We were in the process of building a relationship with a new client who is a celebrity entertainer. This client ran us all over town, day and night, sometimes disappearing into thin air, reappearing hours later. Workdays ran from early morning till very late at night, sometimes seeing the sun rise while still engaged in business (mind you we work remotely so everyone could still shower and change clothes! 😊) Finally, we call it quits early, go home and head to bed to get some much-needed sleep. As soon as we turned the lights out, the phone rang! Our A Lister suddenly needs to catch a jet and wants us to come back to the mansion to pick them up. This lovely estate is over an hour away from our beach home. So off we go, heading to pick up our client.”
“We arrive at the airport, drop off luggage and get ready to say our goodbyes – when our new buddy decides that while we wait on the pilot, it was time to feed them (at this point it is 2am)! We go to the local pancake establishment because it’s the only thing open. The place looks abandoned. As we are getting out the car, our client turns and says, “I don’t have any money, my cards maxed out, can you pay?” Of course, we cover the cost, but we go inside and was served the worst meal on the planet. Our celebrity starts singing and makes the best of it as we happily paid the bill. Two weeks later, they called asking for $250, to buy some fried chicken!!! LOL Weeks later we booked an international tour. This by far was one of the funniest client development sessions ever!”
8. Anything else you want to share with us? You have the floor queen!
“Don’t be afraid to start a business. Ten years ago, we were apprehensive. We wondered if we would be able to walk away from our nine-to-fives. Would anyone value the services we provide? Could we really set our own schedules and work from any location? Ten years later, PTC has been profitable year over year. We have helped many business owners to achieve their goals and we have even expanded into developing several other business entities. If you have any questions about business ownership or would like to benefit from the use of our services, please contact us at info@ptc.services, visit us on the web at www.ptc.services or follow us on Instagram @ptc.services.”