About me

A Pharmacy Assistant turned Virtual Assistant

What I do…
I help Health & Wellness Practitioners by taking off the added pressure of the tasks they do not have the time to do. Taking these tasks off their hands means they can use their time and energy on what they do best and also enjoy! This allows you to do what really matters to you while also letting your business run much smoother.

Why you can trust me...
From school I went straight into Pharmacy as a Dispenser and have always loved the medical side of things, but the Pharmaceutical world was just not for me! Then one day, I had the opportunity to work as an Executive Assistant and it was one of my favourite jobs I have had. I realised I love to get everything super organised and efficiently running but also want to help people, so why not combine both traits?! 🧡

I thoroughly enjoy helping businesses let go of those time-consuming tasks so they can get back the most important thing - time, and that time will give you the freedom to focus on the well-being of your beloved clients!

Why Health & Wellness Practitioners?
Firstly, I am a huge believer in taking care of my body! I want to take care of it as much as I can. So what better business to serve than a business I can back and support in what they’re doing! 🌿

Most importantly, I really resonate with Skin Health Coaches and here’s why…
…ever since being a 4 year old little girl, I have suffered with eczema. I have tried all the tips and tricks, and if you’re a fellow eczema sufferer than how many times have we said “Yes, I have tried everything!”
We all have learnt that it’s not about what creams and steroid creams you use, it’s about what’s going on inside your body!
So, working with Skin Health Coaches or any Health Coach for that matter is something I can really resonate with.

I know how to communicate with clients and touch show true empathy. I’d have all the desire in the world to make sure your memberships, coaching calls and all-round client experience are as seamless as possible.

Zen Program Launch

The PB Architect

Streamline your practice management with The PB Architect's setup of Practice Better, tailored specifically for wellness practitioners

🚨 CURRENTLY LAUNCHING OUT TO BETA CLIENTS FOR £1,000🚨

If you’re feeling like:

✖️You're drowning in paperwork and admin, leaving little time for what you love—helping your clients thrive.

✖️ Your current systems are clunky and disjointed, making it hard to deliver a seamless client experience.

✖️ You crave a more efficient, organized practice without sacrificing your personal life or sanity.

Then The PB Architect is exactly what you need:

Picture this: You open you laptop for a day full of serving your clients to the full, without having to worry about whether you sent that form, or confirmed that booking, that's exactly what The PB Architect is here to help you achieve.

The PB Architect is all about:

🌿 Tailoring your Practice Better to fit seamlessly into your practice.

🌿Making your clients feel heard

🌿 Helping you to breathe and focus on growing your business.

What’s included?

⚡️Planning Session:
Let's kick things off with a 90-minute session to dig deep into your goals, challenges, and what makes your practice unique. Plus, we'll get you set up with a detailed intake questionnaire to make sure we nail down exactly what you need from Practice Better.

⚡️Full Practice Better Setup
I’ll handle the nitty-gritty of Practice Better, from foundational setup to custom branding and essential automations. Brainstorming ways to streamline your workflow and optimise your practice's efficiency.

⚡️ Mid Build Session
After laying the groundwork, we'll have a 45-minute check-in to fine-tune and personalise your setup.

⚡️ Introduction Call
You’ll have a 60-minute introduction call (recorded) to show you and your team the ropes in using Practice Better.

⚡️ Training and Support
You'll also have access to our Loom video library, packed with system tours and detailed feature tutorials.

⚡️Ongoing Support
Enjoy 60 days of dedicated email support during office hours, so you can always reach out with questions.

⚡️Follow-up Call
Plus, we'll schedule a 45-minute follow-up call after 30 days to review progress and ensure everything's running smoothly.

🌿 Why Choose The PB Architect? 🌿

Feeling overwhelmed by admin tasks and wishing you had more time for your clients? The PB Architect is your solution to:

🌿 Streamlined Operations
Manage client interactions, automate workflows, and boost productivity effortlessly.

🌿 Personalised Client Experience
Custom branding and seamless integrations create a polished, professional client journey.

🌿 Optimised Efficiency
I’ll set you up for success from day one and evolve your system as your practice grows.

Kind words ⤵️

“You won't regret it. Frankie is sweet, knowledgeable and always eager to help. She was there to answer any questions I had regarding set up.”

Diana - Dietitian & Personal Trainer

💸 Investment 💸
£2,000

Ready to transform your practice? Let’s start with a Discovery Call to explore how The PB Architect can elevate your practice management.

CURRENTLY LAUNCHING OUT TO BETA CLIENTS FOR 50% OFF.

Availability 🗓️
w/c August 19th - Sept 23rd ❌BOOKED
w/c Sept 30th - Nov 4th ❌ BOOKED
w/c Nov 11th - Dec 16th ❌ BOOKED

BOOK HERE ⤵️

The Wellness VA

Complete virtual support helping you to automate your Practice Better, letting you know "I got this" and giving you a work-life balance

Let me guess...your practice is growing fast & you’re building your dream practice but you're:

🌿 Always feeling drained by the end of the day, despite your dedication to making a difference.

🌿 Wishing for more time to focus on your clients, rather than getting bogged down by administrative tasks.

🌿 Struggling to handle everything on your own and wondering how others Health & Wellness Practitioners do it

🌿 Craving a well running business without sacrificing your sanity or personal life.

🌿 Eager to elevate your practice with efficient systems and support, from filtering out ideal clients to optimising supplier communication.

Then this package is the one you've always been looking for, the one where I pull out all the stops and fully take over -  Don't panic, it's still your business but I will be giving you the time to focus on your clients well-being and that only!*
*3 month minimum contract

What you’ll get:

⚡️Daily communication with me M-F

⚡️Email and Enquiry Management

⚡️Contract and Invoice Management

⚡️Functional Lab Test Ordering

⚡️Practice Better Clean-up & Management

⚡️Calendar & Scheduling Management

⚡️Monthly check-in calls

💸 Starting at £600/month

Add on’s 🌱
Add on any of the below tasks to your monthly support for an even more enhanced service. This will be an addition to the Wellnes VA done-for-you package listed above:

⚡️Quarterly Planning Call & work on integrating the project into your business throughout that quarter

💸 Monthly rate will vary

The 3 Month Plan 📆
So you might be wondering, why 3 months minimum Frankie? Well in short, I want to do such a good job for you! Also, Rome wasn't built in a day, we can't expect to have a smooth running business if we don't give it the time it deserves to reach that point. But let me go into a little more detail into what I'll be doing in those 3 months...

Month 1
This is where I take a deep dive into your business. Looking at your pre-created processes and tweaking, organising and cleaning up and brainstorm processes to ease workflow. You may still be a bit more hands on with your emails at this point while I’m in organisation mode and learning your groove. 👩🏽‍💻

Month 2
Implementation time! Now I am utilising your new processes & systems and should only be contacting you about questions from your clients that I may not know the answer to. Otherwise, focus on your coaching, clients and your life! ✅

Month 3
At this point, we will know eachother and will have found our groove. I’ll be working behind the scenes and we’ll keep in touch with monthly meetings to review any adjustments in your business that I need to update for you! 🌿

Kind words:
“I really didn’t know what to expect by hiring a Virtual Assistant but it’s only been a week and this has been a game changer! Thank you for all your help!” - Kristin, Nutritional Therapist

Want in? ⬇️