001 — no cancellations/refunds once order form is submitted & payment is sent. cancellation fee is 50% of your order total and will only be accepted if production hasn't started yet.
002 — only place order if you're 100% sure and willing to wait ( lead time: 1 - 3 weeks )
003 — as we make and pack all of our designs in our studio, minor flaws may be possible. our processing time depends on the availability of supplies as well as our own personal schedules
004 — kindly settle payment within the given timeframe otherwise your slot will be forfeited
005 — for local orders, shipping will be via shopee or jnt; we ship via mykartero for tracked intl shipping! once shipped, dimples.ph will not be liable for any delays and damages during the delivery of your items